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Dave & Buster's is the latest US restaurant chain to face backlash over its tipping practices.
Customers are accusing the arcade and sports bar brand - known for its all-ages 'eatertainment' concept - of running a tipping 'scam.'
In a Reddit post, one diner said they visited the venue with their boyfriend, nephew, and sister, who planned to cover the bill.
When it came time to pay the $86.88 check, staff brought both a paper receipt and an Apple Pay terminal, since the sister didn't have her physical card. That's when things became confusing.
According to the post, the suggested tip amounts on the two receipts didn't match - even though both listed the same percentages: 18, 20, and 22 percent. The digital payment screen displayed higher dollar amounts for each option, despite the total bill remaining $86.88.
The discrepancy left the group questioning how the suggested tips were calculated - and whether the system was intentionally inflating gratuities.
Others noted the reason behind the price difference - tax. The digital receipt showed the suggested tip after tax, while the paper receipt showed the pre-tax tip amount.
This is standard for most Dave & Busters restaurants - over 170 locations globally. Typically, diners based their tips on pre-tax amounts, although the standard has changed as tipping culture evolved.
'My kids tip pre-tax which is ok for me,' one Reddit user noted. 'Goes to show they're financially aware.'
'Yeah the pre-tax thing is wild, they're definitely doing that on purpose,' another wrote. 'Most places do it that way but it's still kind of sneaky when you're not paying attention.'
Another customer claimed that they exclusively tip 'what they can' - they don't feel pressured to tip an unusual amount when they go out to eat.
This wouldn't be the first time Dave & Busters was caught with confusing tipping suggestions. TikTok user Opal (@stargirl3363) went viral after her math clashed with the New York location.
'So, the bill is $158, and this is 20 percent,' Opal said, showing the 20 percent tip listed as $44.38 on the payment terminal.
'But when we do it on our calculations,' she continued, and showed her tip total coming to $31.60 - over $12 less than the tip on the screen.
'Tipping culture is a travesty at this point,' a frustrated Reddit user wrote.
Tipping norms are constantly changing in the US, as some restaurants recently added a 30 percent tip suggestion for customers.